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Government tells e-commerce platforms to comply with dark patterns prevention guidelines, conduct internal audits

May 29, 2025
in Economic
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Government tells e-commerce platforms to comply with dark patterns prevention guidelines, conduct internal audits
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High-Level Stakeholder Meeting: A Promising Step towards Progress

It was a momentous occasion as the Union Minister for Consumer Affairs, Food and Public Distribution and New & Renewable Energy, Pralhad Joshi, chaired a high-level stakeholder meeting with the leading e-commerce platforms from various sectors. The meeting, held on [date], was a significant step towards promoting digital commerce and ensuring fair and ethical practices among all the stakeholders.

The meeting was attended by the top executives of major e-commerce platforms, including Amazon, Flipkart, Paytm, Grofers, and Snapdeal, among others. The presence of such prominent players in the e-commerce industry demonstrated their commitment towards building a healthy and transparent environment for consumers. This meeting was a testament to the government’s efforts in bringing all the stakeholders together for a common goal of growth and development.

During the meeting, the Union Minister emphasized the need for responsible and sustainable growth in the e-commerce sector. He said, “The e-commerce industry has seen unprecedented growth in recent years, and it is a key contributor to the Indian economy. However, it is crucial to ensure that this growth is ethical, and all the stakeholders follow fair trade practices. Our government is committed to creating a conducive environment for the e-commerce sector to flourish, and we expect the support of all the leading platforms in this journey.”

The Union Minister also laid down some key points that were discussed in the meeting. One of the key focus areas was the issue of counterfeit products being sold on e-commerce platforms. The Minister stressed the need for strict measures to curb the sale of fake products and urged e-commerce companies to implement robust mechanisms to ensure the authenticity of products sold on their platforms.

Another vital point of discussion was the need for fair pricing and transparency in discounts and offers. It has been observed that some e-commerce platforms offer deep discounts, which often result in predatory pricing and unfair competition. The Union Minister urged the e-commerce companies to follow the guidelines laid down by the government and maintain a reasonable pricing structure to ensure a level playing field for all sellers.

The meeting also highlighted the importance of data protection and privacy for the consumers. With the growing concerns over data theft and privacy breaches, the Minister emphasized the need for e-commerce companies to have stringent data protection measures in place. He also urged the companies to comply with the Personal Data Protection Bill, which is likely to be passed soon.

The Union Minister also appreciated the efforts of e-commerce platforms in promoting local and small-scale businesses. He said, “The e-commerce industry has a significant role in promoting local and small-scale businesses. I appreciate the efforts of leading platforms in providing a platform for these businesses to reach a wider audience. I urge them to continue this support and help in the growth of our domestic industries.”

The meeting concluded with a positive note, highlighting the collective responsibility of all the stakeholders towards building a sustainable and transparent e-commerce ecosystem. The e-commerce companies assured their full cooperation and support in implementing the government’s policies and regulations.

This high-level stakeholder meeting chaired by the Union Minister is a promising step towards the progress of the e-commerce industry in India. It reflects the government’s strong commitment to promoting a healthy environment for e-commerce businesses and protecting the rights of consumers. We can expect to see significant developments and positive changes in the e-commerce sector as a result of this meeting. Let us all join hands in this effort and strive towards a brighter future for the e-commerce industry.

Tags: Prime Plus
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